EU Domain Hosting

EU Domain Hosting is providing 24 Hr / 365 Days support on the Data Centre. We have implemented a customer supporting solution with qualified engineers together with monitoring and alerting software which enables us to get alerted almost immediately should there be a problem with particular hardware or software on any particular server.

Additionally, during normal office hours our customer support representatives are available to assist with any problems you may be experience. During late hours, only some emergency staff are at the office in London which can assist if there is something urgent with your website.

In order to keep our prices down, we do not provide support during non-office hours. Also during the late hours any scheduled maintenance work or other essential work is usually performed and you may not get a reply until the next morning, unless it is something really urgent.

EU Domain Hosting is supporting several "mission critical" websites, for which even a few minutes of downtime may be too costly in terms of revenue. Additionally, through a number of servers the server load is carefully balanced during busy times.

The same level of care and support that is provided to these domain hosting accounts will be applied to your domain. We do not just a third-party reseller of questionable quality web hosting services. We care about our own and our customer's websites, as they are hosted within the same network.